frequent asked questions

order online

What are your store hours?

Our Temecula location is open Monday through Friday 10:30am to 6pm, Saturdays and Sundays we are closed. We are also closed on major holidays. Please always check our hours at the bottom our site as we update them occasionally.

Printing

What kind of printing do you do?

Our main forte is DTG. We run a Kornit Storm HD6 and it makes production a breeze.

Pick-Up

I got an email my order is ready, can I pick up right now?

First please check our store hours located at the bottom of our website as they are the most current. If we're open then you can come in anytime while were open to pick up.

Shirts

Our site features apparel we have in stock and ready to print. Garments are high  quality and fit relitively true to size. However, we suggest viewing size specs before ordering.

We can also order other brands (Next Level, Gildan ect.) although there is a wait time of for us to receive apparel. Any special orders must be made in store.

You can also provide your own shirts but for rush orders 100% cotton is prefered. In  addition any apparel provided is completely at the owners risk. 

Order Online

The absolute best way to order is online.

Get the lowest pricing on DTG printing by ordering online.

In store orders subject to wait times and may not be eligible for same day pick up.

artwork

Do you do artwork?

Yes, we provide artwork services. However, not having production ready artwork may make your job not eligible for same day pick up. We offer 10-15 minutes of free artwork with your order and have options for more complex designs. This includes us directly doing the work or we also refer our customers to third party designers.

Turnaround

What's the fastest I can have my order?

Today! If you order on our website by 1pm you will have your order in a few hours. You must choose the same day pick up option when checking out.

returns

Can I cancel my order?

We understand that things come up and sometimes events get cancelled. If we have not started printing then yes you can cancel. If we have completed the order then we cannot accept a return since the garments are printed. In cases where shirts were special ordered there will be a 25% restocking and an additional return shipping fee. 

Customize It

We offer several options for artwork.

-An online designer lets you create unique designs at no cost.

-You can email us your ideas and we will give a quote to have your design made by us.

-Call us to set up an ideal time to come in for artwork. Keep in mind that pricing over the phone may not be possible without visually seeing what you would like.

Fulfillment

We offer fullfilment for your external site or we can create a new website for you to sell merch in.

Orders come in and we print, package and ship them for you.

Your only job is marketing the website.

Please call or come into the store for more information.

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